FTP (File Transfer Protocol) is a method or transferring files over the Internet. This will allow you to move files from your computer to our server. The process is very simple.

Step 1

Grab an ftp client, if you do not have one you can download WS_FTP Lite here: http://www.ipswitch.com/

Step 2

Start the program, you will see a connection box. Enter the following in the fields: Profile Name: Anything You Want To Name It Host Name: your_domain.com (Or IP Address) User Name: Your user name (domain name without the .com, .net, etc) Password: The password the you chose when you signed up.

Step 3

At this time you should be logged into the server and should see an (almost) empty folder on the right and you local hard drive on the left. This is the your home folder on the server. Double click the file you want to transfer and it will be uploaded to the server.

Important things to remember

Never Delete files that you haven't uploaded (they are usually required files or Frontpage Extension files.

Below is a list of default pages that are supported by our servers. If you are on Linux platform please ensure that all filenames are lowercase as Linux is a case sensitive Operating System. The default document must be uploaded to the root directory of your domain and not be placed in a subfolder for it to automatically open when http://www.yourdomain.com is entered into the browser. Note the platform pertains to the platform your website is located on, not the platform your personal computer is running.